General

  • Ground shipments will ship within 2 business days.
  • Same day delivery is excluded for LTL and Freight Policy/Pool shipments. 
  • On occasion, you will see an alert message when adding items to your cart that require an additional 2-4 days for handling time prior to shipping. 
  • Sample orders of more than 20 lines may take an additional 2 business days to service.
  • We do not ship on Saturdays, Sundays or national holidays.
  • We do not offer Saturday deliveries.

 

Order Cut-Off Times

The order cut-off time varies depending on the items you're ordering and the shipping method you choose.

Samples and broken cartons of paper and envelopes from the Waterford, NY warehouse:

  • UPS: 1:00 PM EST
  • FedEx Express/Ground: 1:00 PM EST

“In stock” cartons from Eastern/New York Warehouse:

  • UPS: 1:00 PM EST
  • FedEx Express/Ground: 1:00 PM EST
  • LTL: 1:00 PM EST
  • Freight Policy/Pool: refer to your schedule